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Archive for the Working With SubContractors Category

The Power of The Positive – Part II

As I mentioned yesterday, I had another thought about the power of positive reinforcement while writing yesterday’s post, so here it is.
At the end of each of our projects, we do a job recap meeting with our Project Superintendent, Project Manager, General Superintendent, and myself. As part of this closeout meeting we ask if there were any subcontractors on the project that really went above and beyond (and there usually are).
Those that are mentioned receive a personal letter from me thanking them for their efforts and telling them that I appreciate them.
Well a month or so ago we sent a letter to one of our painting contractors telling him how happy we were with the project. (We do this via snail mail in case anyone wants to keep a hard copy of the letter for a wall of fame or a testimonial or any other use.)
Within two days I had heard from four or five people, the owner of the painting company, his field foreman, one of his crew members, a couple of my Superintendents, about how excited they were to get this letter. I guess it’s because we have gotten to a point in our industry where it is common only hear about the negative.
Getting this positive feedback from his company got many of the guys in my company excited, and this “buzz” lasted the better part of a week! All from letting someone know that they had done a good job and that we appreciated it. That is the Power of the Positive! and it’s contagious.
Try it. Let me know how it works for you. read more

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The Power of The Positive – Part I

I received the following quick e-mail an hour or so ago from a new client that we met for the first time yesterday.

As a quick background, he is not really our client, as we are working for the building owner on this client’s behalf, but he is the end user, and ultimately, it is important that he is happy with the space that we build him.

In any event, here is what he wrote me:

Frankly, after meeting w you and your crew, I’m confident all will go well 🙂

What a simple statement. This was part of a larger e-mail and he and I have been e-mailing back and forth coordinating a couple of details for his project, but his last e-mail wasn’t much longer than this, and, in my mind, was just another way of saying “I trust you.” read more

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Mendel and Company

From small tenant finish projects to large showroom or office space projects. Mendel and Company is dedicated to delivering the same quality service and high standard of construction to all of our clients.

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Building. Relationships.

With more than 200 medical and dental, and hundreds of retail spaces and restaurants, attention to detail is synonymous with Mendel and Company Construction.

3735 South Broadway
Englewood, CO 80113
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